Terms & Conditions

Hayelinyc GROUP LLC, with its address at 123 Main Street, New York, NY 10001, USA, and/or its affiliates (“Hayelinyc”) provide website features and other products and services to you when you visit or shop at Hayelinyc.com (the “Website”), buy products, use services, or use Hayelinyc applications for mobile, in connection with any of the foregoing (collectively “Services”).

Hayelinyc.com is a website where you can find a wide range of goods (branded clothing, shoes, bags, accessories, jewelry for women, men, and kids, collectively “Goods”) offered by Hayelinyc or third-party companies (hereinafter “Company”). Products purchased on Hayelinyc.com are sold directly by the Company. Please see our Privacy Policy to understand how we collect and process your personal information through our Services. Hayelinyc provides the Services subject to the Conditions of Use, and the Company provides Goods subject to the Conditions of Sale.

Third-Party Companies

Third-party companies are organizations that sell Goods through the online platform provided by Hayelinyc. They are in a contractual relationship with Hayelinyc and provide Goods to you subject to the Conditions of Sale.

Conditions of Use

Please read these conditions carefully before using our Services. By using the Services, you signify your agreement to be bound by these conditions. We offer a wide range of Services, and sometimes additional terms may apply. When you use a Service (e.g., Your Profile or mobile applications), you will also be subject to the terms, guidelines, and conditions applicable to that Service (“Service Terms”). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.

Electronic Communications

When you use any Service, you are communicating with us electronically. We will communicate with you electronically in various ways, such as by email, text, in-app push notifications, or by posting messages or communications on the Website or through other Services. For contractual purposes, you agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.

Recommendations and Personalization

As part of the Services, we will recommend features, products, and services, including third-party ads that might be of interest to you, identify your preferences, and personalize your experience.

Trademarks, Copyright, Authors’ Rights, and Database Rights

The compilation of all content included in or made available through any Service, including graphics, logos, page headers, button icons, scripts, and service names, is the exclusive property of Hayelinyc and is protected by local and international copyright and database right laws. All other trademarks not owned by Hayelinyc that appear in any Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Hayelinyc.

You may not extract or reuse parts of the content of any Service without our express written consent. In particular, you may not use data mining, robots, or similar data gathering and extraction tools to extract (whether once or multiple times) substantial parts of the content of any Service without our express written consent. You may also not create or publish your own database featuring substantial parts of any Service (e.g., our prices and product listings) without our express written consent.

Your Account

You may need your own account to use certain Services, and you may be required to be logged into the account with a valid payment method associated with it. If there is a problem charging your selected payment method, we may charge any other valid payment method associated with your account.

If you use any Service, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. To the extent permitted by applicable law, you agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that your password is kept confidential and secure and inform us immediately if you believe your password has become known to anyone else or is being used in an unauthorized manner. You are responsible for ensuring that the details you provide us are correct and complete and for informing us of any changes to the information provided. You can access your information in the Your Account section of the Website.

You must not use any Service: (i) in any way that causes, or is likely to cause, any Service or access to it to be interrupted, damaged, or impaired; (ii) for fraudulent purposes or in connection with a criminal offense or other unlawful activity; or (iii) to cause annoyance, inconvenience, or anxiety.

We reserve the right to refuse service, terminate accounts, or remove or edit content if you breach applicable laws, these Conditions of Use, or any other applicable terms, conditions, guidelines, or policies.

Our Liability

We will do our utmost to ensure that the availability of the Services is uninterrupted and that transmissions are error-free. However, due to the nature of the internet, this cannot be guaranteed. Your access to the Services may occasionally be suspended or restricted for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

The Company will not be responsible for: (i) losses not caused by any breach on our part; (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenditure); or (iii) any indirect or consequential losses that were not foreseeable to both you and us when you commenced using the Services.

The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply, and you may have additional rights.

Nothing in these conditions limits or excludes our responsibility for fraudulent representations made by us or for death or personal injury caused by our negligence or willful misconduct.

Applicable Law

These conditions are governed by and construed in accordance with the laws of the United States. If you are a consumer and have your habitual residence in the EU, you additionally enjoy the protection afforded by mandatory provisions of the law of your country of residence. We both agree to submit to the non-exclusive jurisdiction of the courts of New York, USA, which means you may bring a claim to enforce your consumer protection rights in New York or in the EU country in which you live, if applicable.

Alterations to Service or Amendments to the Conditions of Use

We reserve the right to make changes to any Services, policies, terms, and conditions, including these Conditions of Use and Service Terms, at any time. You will be subject to the terms, conditions, and policies in force at the time you use the Services. If any of these Conditions of Use are deemed invalid, void, or unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Waiver

If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.

Our Contact Details

This Website is owned and maintained by Hayelinyc. For specific terms of use and sale for other Services, please refer to the relevant sections within this Website.

For Hayelinyc GROUP LLC: Contact us via the contact form on our Website.

Conditions of Sale

These Conditions of Sale govern the sale of products by the Company to you. When you buy Goods, you will also be subject to the terms, guidelines, and conditions applicable to that Service (“Service Terms”). If these Conditions of Sale are inconsistent with the Service Terms, those Service Terms will control.

Please read these conditions carefully before placing an order with the Company. By placing an order, you signify your agreement to be bound by these conditions.

Contract

Your order is an offer to the Company to buy the product(s) in your order. When you place an order, we will send you an email confirming receipt of your order and containing the details of your order (the “Order Confirmation Email”). The Order Confirmation Email is an acknowledgment that we have received your order and does not confirm acceptance of your offer to buy the product(s). We only accept your offer and conclude the contract of sale when we dispatch the product to you and send an email confirmation that we’ve dispatched the product (the “Dispatch Confirmation Email”). If your order is dispatched in multiple packages, you may receive separate Dispatch Confirmation Emails for each package, each concluding a separate contract of sale for the products specified in that email. Your contract is with the Company.

Without affecting your right of cancellation, you can cancel your order at no cost any time before we send the Dispatch Confirmation Email. You consent to receive sales invoices electronically in PDF format in the Your Account area of the Website. For each delivery, we will inform you in the Dispatch Confirmation Email if an electronic invoice is available. For further information about electronic invoices and instructions on how to receive a paper copy, please refer to our help pages.

We sell products only in quantities corresponding to the typical needs of an average household, applicable to both the number of products in a single order and multiple orders for the same product.

Right of Cancellation Up to 14 Days

Unless an exception applies, you can cancel your order without giving any reason within 14 days from the day you or a third party indicated by you (other than the carrier) receives the goods purchased (or the last good, lot, or piece if delivered separately) or from the day of the conclusion of the contract for services.

You must inform the Company of your decision to cancel your order. To meet the cancellation deadline, it is sufficient to send your communication before the 14-day cancellation period expires.

Effects of Cancellation

The Company will reimburse all payments received for the goods purchased, including delivery charges for the least expensive type of delivery, no later than 14 days from the day the Company received your cancellation communication. The Company will use the same means of payment as the initial transaction unless you expressly agree otherwise. You will not incur any fees as a result of such reimbursement. The Company may withhold reimbursement until the goods are received back or you provide evidence of having sent them back, whichever is earlier. If reimbursement occurs after the maximum time period, the amount due will be increased as required by law.

You must send back the goods by following the Company’s instructions no later than 14 days from the day you communicate your cancellation. You will bear the direct cost of returning the goods and may be liable if the value of the goods diminishes due to handling beyond what is necessary to establish their nature, characteristics, and functioning.

Exceptions to the Right of Cancellation

The right of cancellation does not apply to:

The delivery of products unsuitable for return due to health protection or hygienic reasons if unsealed after delivery or inseparably mixed with other items after delivery.
The supply of goods made to your specifications or clearly personalized.
The supply of goods that may deteriorate or expire rapidly.
A service if the Company has fully performed it and you accepted when placing your order that the Company could start delivery, and you could not cancel it once delivery started.

Pricing and Availability

All prices are inclusive of legally applicable VAT. The Company lists availability information for products on the Website, including on each product information page. Beyond this, the Company cannot be more specific about availability. As the Company processes your order, you will be informed by email as soon as possible if any products are unavailable, and you will not be charged for those products.

Unless otherwise stated, delivery estimates are not guaranteed delivery times and should not be relied upon as such.

Despite our best efforts, a small number of items may be mispriced. The Company will verify pricing when processing your order. If a product’s correct price is higher than the stated price, the Company may contact you before dispatch to confirm whether you want to buy at the correct price or cancel your order. If the correct price is lower, the Company will charge the lower amount and send the product.

Product Information

Unless expressly indicated otherwise, the Company is not the manufacturer of the products sold on this Website. While we work to ensure product information is correct, actual product packaging and materials may contain additional or different information. Ingredients may change. All product information is provided for informational purposes only, and we recommend you do not rely solely on the information presented. Always read labels, warnings, and directions provided with the product before use.

For healthcare products, carefully read the information provided with the product or contact the manufacturer for safety concerns or additional information. Content on this site is not intended to substitute for advice from a medical practitioner, pharmacist, or other licensed healthcare professional. Contact your healthcare provider immediately if you suspect a medical problem. Information and statements about products are not intended to diagnose, treat, cure, or prevent any disease or health condition. Hayelinyc and the Company accept no liability for inaccuracies or misstatements about products by manufacturers or third parties. This does not affect your statutory rights.

Customs

When ordering products for delivery outside the United States, you may be subject to import duties and taxes levied once the package reaches the destination. You are responsible for any additional charges for customs clearance, as the Company has no control over these charges. Customs policies vary by country, so contact your local customs office for further information. When ordering from the Company, you are considered the importer of record and must comply with all laws and regulations of the country receiving the products.

Company’s Liability

The Company will not be responsible for: (i) losses not caused by any breach on their part; (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenditure); or (iii) any indirect or consequential losses not foreseeable to both you and the Company when the contract for the sale of products was formed.

The laws of some countries do not allow some or all of the above limitations. If these laws apply to you, some or all may not apply, and you may have additional rights.

Nothing in these conditions limits or excludes the Company’s responsibility for fraudulent representations or for death or personal injury caused by negligence or willful misconduct.

The Company will not be responsible for any delay or failure to comply with its obligations if the delay or failure arises from causes beyond its reasonable control. This does not affect your right to have products sent within a reasonable time. If a delay occurs before dispatch, the Company will not charge for the products until they are dispatched, and you may cancel your order at any time prior to dispatch.

Applicable Law

Amendments to the Conditions of Sale

We reserve the right to make changes to our Website, policies, and terms and conditions, including these Conditions of Sale, at any time. You will be subject to the terms, conditions, and policies in force at the time you order products, unless changes are required by law or government authority (in which case they may apply to orders previously placed). If any Condition of Sale is deemed invalid, void, or unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Waiver

If you breach these Conditions of Sale and we take no action, the Company will still be entitled to use its rights and remedies in any other situation where you breach these Conditions of Sale.

Children

The Company does not sell products for purchase by children. We sell children’s products for purchase by adults. If you are under 18, you may use Hayelinyc.com only with the involvement of a parent or guardian.