Privacy Policy
Privacy Policy
This Privacy Policy describes how we collect and process your personal information when you use our website Hayelinyc.com (hereinafter referred to as the “Website” and/or “Service”).
Controllers of Personal Information
Hayelinyc GROUP LLC, address 123 Main Street, New York, NY 10001, USA (hereinafter “Company”) is the data controller of personal information collected and processed through the Services.
What Personal Information About Customers Does the Company Collect?
We collect your personal information to provide and continually improve our products and services. Here are the types of information we gather:
- Information You Give Us: We receive and store any information you provide in relation to the Website. You can choose not to provide certain information, but then you might not be able to take advantage of many of the services available on our Website.
- Automatic Information: We automatically receive and store certain types of information when you use the Services, such as information about your use, including your interaction with content and services available through the Website. Like many websites, we use cookies and other unique identifiers, and we obtain certain types of information when your web browser or device accesses the Website and other content served by or on behalf of the Company on other websites.
- Information From Other Sources: We might receive information about you from other sources.
For What Purposes Does the Company Process Your Personal Information?
We process your personal information to operate, provide, and improve the Services that we offer our customers. These purposes include:
- Provide, Troubleshoot, and Improve Services: We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Services.
- Recommendations and Personalization: We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with the Website.
- Comply with Legal Obligations: In certain cases, we have a legal obligation to collect and process your personal information.
- Communicate with You: We use your personal information to communicate with you in relation to the Services via different channels (e.g., by phone, email, chat).
- Advertising: We use your personal information to display interest-based ads for features, products, and services that might be of interest to you.
- Fraud Prevention and Credit Risks: We process personal information to prevent and detect fraud and abuse to protect the security of our customers, the Company, and others. We may also use scoring methods to assess and manage credit risks.
- Purposes for Which We Seek Your Consent: We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time, and we will stop processing your data for that purpose.
Cookies
We use cookies, pixels, and other technologies (collectively, “cookies”) to recognize your browser or device, learn more about your interests, and provide you with essential features and services and for additional purposes, including:
- Recognizing you when you sign in to use our Website and keeping track of your specified preferences. This allows us to honor your likes and dislikes, such as whether or not you would like to see interest-based ads.
- Keeping track of items stored in your shopping basket.
- Conducting research and diagnostics to improve the Company’s content, products, and services.
- Preventing fraudulent activity.
- Improving security.
- Delivering content, including ads, relevant to your interests on Company sites and third-party sites.
- Reporting, which allows us to measure and analyze the performance of our services.
You can manage browser cookies through your browser settings. The ‘Help’ feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to disable cookies, and when cookies will expire. If you disable all cookies on your browser, neither we nor third parties will transfer cookies to your browser. However, you may have to manually adjust some preferences every time you visit a site, and some features and services may not work.
Does the Company Share Your Personal Information?
Information about our customers is an important part of our business, and we are not in the business of selling our customers’ personal information to others. The Company shares customers’ information only as described below and with Hayelinyc.com and its subsidiaries, which are either subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy.
- Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by applicable data protection laws.
- Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless the customer consents otherwise).
- Protection of Company and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of the Company, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.
What About Third-Party Advertisers and Links to Other Websites?
Our Services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services.
What Information Can I Access?
You can access your information, including your name, address, payment options, profile information, and purchase history in the “Your Account” section of the Website.
Are Children Allowed to Use Our Services?
We do not sell products for purchase by children via our Website. If you are under 18, you may use the Website only with the involvement of a parent or guardian.
How Long Do We Keep Your Personal Information?
We keep your personal information to enable your continued use of the Website for as long as it is required to fulfill the relevant purposes described in this Privacy Policy, as may be required by law, such as for tax and accounting purposes, or as otherwise communicated to you. For example, we retain your transaction history so that you can review past purchases (and repeat orders if desired) and the addresses you have shipped orders to, and to improve the relevancy of products and content we recommend.
Examples of Information Collected
Information You Give Us When You Use the Website
You provide information to us when you:
- Search for products or services;
- Place an order through the Website;
- Download, stream, view, or use content on a device, or through a service or application on a device;
- Provide information in Your Account (you might have more than one if you have used more than one email address or mobile number when shopping with us) or Your Profile;
- Upload your contacts;
- Configure your settings, provide data access permissions, or interact with your device or another Service;
- Provide information in your account, or any other account we make available that allows you to develop or offer software, goods, or services to our customers;
- Communicate with us by phone, email, or otherwise;
- Complete a questionnaire, a support ticket, or a contest entry form;
- Upload images, videos, or other files;
- Compile Watchlists, Wish Lists, or gift registries;
- Participate in community features, provide, and rate Customer Reviews.
As a result of those actions, you might supply us with such information as: your name; address and phone number; payment information; your age; your location information; email addresses of your friends and other people; content of reviews and emails to us; personal description and photograph in Your Profile; images and videos stored in connection with the Website; information and documents regarding identity and standing; corporate and financial information; credit history information; VAT numbers; and device log files and configurations, including Wi-Fi credentials, if you choose to automatically synchronize them with your other devices.
Automatic Information
Examples of the information we collect and analyze include:
- The Internet protocol (IP) address used to connect your computer to the Internet;
- Login; email address; password;
- The location of your device or computer;
- Content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads, and network details for streaming and download quality, including information about your internet service provider;
- Device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;
- Purchase and content use history;
- The full Uniform Resource Locators (URL) clickstream to, through, and from our Website (including date and time); cookie number; products and/or content you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs);
- Phone numbers used to call our customer service number.
We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information for fraud prevention purposes.
Information From Other Sources
Examples of information we receive from other sources include:
- Updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;
- Account information, purchase, or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services;
- Information about your interactions with products and services offered by our subsidiaries;
- Search results and links, including paid listings (such as Sponsored Links);
- Information about internet-connected devices;
- Credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
Contacts, Notices & Revisions
If you have any concerns about the privacy of the Company or want to contact the data controllers, please contact us via the contact form on our Website.
Our business changes constantly, and our Privacy Policy will change also. You should check our Website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.